Family Ties Inn Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, make a booking, or interact with our services in Bagamoyo, Tanzania.
1. Family Ties Inn Privacy Policy – Who We Are
Family Ties Inn is a privately operated lodge, restaurant, and event venue located in Mapinga, Bagamoyo, Tanzania.
This Family Ties Inn privacy policy applies to all guests, clients, and users interacting with our website and services.
1.1 Data Controller
Family Ties Inn acts as the data controller responsible for your personal data.
1.2 Scope of This Policy
This policy applies to:
Website visitors
Guests and customers
Event clients
Anyone interacting with our services
2. What Personal Data We Collect
We collect only the necessary personal data required to deliver our services.
2.1 Identity & Contact Information
Full name
Email address
Phone number
Address
Identification documents
2.2 Booking & Transaction Data
Reservation details
Room preferences
Payment confirmations
Booking history
2.3 Website Usage Data
IP address
Browser type
Pages visited
Device information
3. How We Collect Your Data
We collect data through multiple channels.
3.1 Direct Collection
Booking forms
Contact forms
Event requests
3.2 Communication Channels
Phone calls
Emails
WhatsApp
3.3 Third-Party Platforms
Booking.com
Agoda
Travel platforms
3.4 Automated Technologies
Cookies
Analytics tools
4. Family Ties Inn Privacy Policy – Data Usage
Under this Family Ties Inn Privacy Policy, we use your personal data strictly for service delivery, communication, and legal compliance.
4.1 Booking Management
We process your data to confirm and manage reservations.
4.2 Customer Communication
We use your contact details to respond to enquiries and provide updates.
4.3 Service Improvement
We analyze data to improve guest experience.
4.4 Legal Compliance
We store data as required by Tanzanian law.
5. Legal Basis for Processing
We process your data based on:
5.1 Contractual Necessity
To fulfill your booking or service request
5.2 Legal Obligations
To comply with laws and regulations
5.3 Legitimate Interests
For business improvement and security
5.4 Consent
For marketing and optional services
6. Data Sharing & Third Parties
We do not sell your data.
6.1 Booking Platforms
Your data may be shared with platforms like Booking.com.
6.2 Service Providers
We use trusted partners for payments and analytics
6.3 Legal Authority
We may disclose data if required by law
7. Cookies & Website Tracking
We use cookies to improve your experience.
7.1 Types of Cookies
Essential cookies
Analytics cookies
Marketing cookies
7.2 Cookie Control
You can manage cookies via your browser settings.
8. Data Retention
We retain data only as necessary.
8.1 Booking Records
Up to 5 years
8.2 Analytics Data
Up to 26 months
8.3 Marketing Data
Until you unsubscribe
9. Your Rights
You have the following rights:
9.1 Access
Request your data
9.2 Correction
Fix inaccurate data
9.3 Deletion
Request removal
9.4 Restriction
Limit processing
9.5 Objection
Opt out of marketing
10. Children’s Privacy
We do not knowingly collect data from individuals under 18 without consent.
11. Data Security
We implement strong security measures.
11.1 Technical Security
Encryption
Secure servers
11.2 Organisational Security
Restricted access
Staff training
12. International Data Transfers
Your data may be processed outside Tanzania through secure partners.
13. Changes to This Privacy Policy
We may update this policy periodically.
Please review regularly to stay informed.
14. Contact Information
For any questions regarding this Family Ties Inn Privacy Policy:
Website: fti.co.tz
Contact: fti.co.tz/contact/
Location: Mapinga, Bagamoyo, Tanzania
By continuing to use our website and services, you agree to this Family Ties Inn Privacy Policy.
Family Ties Inn
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